- Quality Assurance Associate
- Quality Assurance (QA) Technician
- QA Specialist
- QMS/QA Specialist
- QA Internal Auditor
- QA Compliance Manager
- Quality Systems Coordinator
Let’s take a closer look at the details of quality assurance and the role of a Quality Assurance Specialist.
Quality Assurance is part of the manufacturing quality system. It is process-oriented and focuses on eliminating all process variation by creating, revising and strictly implementing a set of tightly and precisely defined process and procedures that when exactly followed, ensure the final quality of the product. Quality Assurance is preventative by nature.
It is important to note that Quality Assurance is operating at the level of manufacturing processes and procedures. While the aim is to ultimately maintain the quality of the finished product, Quality Assurance is not concerned with measurement or inspection of that finished product – that is the role of Quality Control.
Instead, Quality Assurance focuses on areas such as inspection of raw materials, monitoring and inspection of the production processes, documenting procedures and implementation of production measures.
The ultimate aim of Quality Assurance is to implement standard processes that allow a repeatable result within the manufacturing process and produce a finished product that meets all industry standards.
Quality Assurance is typically reflected on the factory floor through the use of a Quality Management System (QMS). This is a formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives.
ISO 9001:2015 is the most recognised and widely implemented quality management system. But there are many others.
Note: While many of the techniques and approaches in quality assurance were developed for the manufacturing industry, they are widely applied in a variety of other sectors such as customer care, software development, aviation, oil and gas, regulatory compliance, etc.